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Fundamentals of ServiceNow administration and scripting: Your ServiceNow guide
This book highlights the basic principles of IT Service Management, IT Operations Management, best practices of implementing them in an enterprise for better designing, creating, delivering, supporting, managing and monitoring the life cycle of IT services.
Fundamentals of ServiceNow administration and scripting: Your ServiceNow guide
Item #: 24632573

Fundamentals of ServiceNow administration and scripting: Your ServiceNow guide

Item #: 24632573

GTQ 433

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This book highlights the basic principles of IT Service Management, IT Operations Management, best practices of implementing them in an enterprise for better designing, creating, delivering, supporting, managing and monitoring the life cycle of IT services.
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What Stands Out

Comprehensive Guide
Offers detailed insights into ServiceNow administration and scripting, making it ideal for both beginners and experienced users aiming to enhance their skills.
User-Centric Focus
Addresses common challenges faced in ServiceNow, providing practical solutions that streamline workflows and improve overall efficiency in the platform.
Up-to-Date Content
Includes the latest features and best practices in ServiceNow, ensuring readers stay current with the evolving landscape of IT service management tools.

Product Details

Get the fundamentals of ServiceNow administration and scripting with our comprehensive guide. Gain expertise in managing ServiceNow efficiently. Start learning now! Shop at Ubuy Guatemala
Item Weight1 lbs (450 grams)

Who Should Buy?

Suitable For
  • Beginners in ITSM

    Ideal for those new to IT Service Management, providing foundational knowledge of ServiceNow administration and scripting.

  • ServiceNow Administrators

    A good fit for current administrators seeking to enhance their scripting and administrative skills within ServiceNow.

  • IT Trainers

    Beneficial for trainers who need comprehensive resources to teach ServiceNow administration concepts effectively.

Not Suitable For
  • Advanced Users

    Experienced ServiceNow users may find the content too basic to meet their advanced needs or expectations.

  • Casual Users

    Not suitable for casual users who do not need in-depth knowledge or skills related to ServiceNow.

  • Non-technical Readers

    Those without a technical background may struggle to grasp the scripting aspects covered in the guide.

Product Description

Fundamentals of ServiceNow administration and scripting: Your ServiceNow guide

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Customer Questions & Answers

  • Question: Who is the intended audience for this book?

    Answer: This book is intended for anyone willing to learn the fundamentals of ServiceNow and understand the best practices.
  • Question: What version of ServiceNow is covered in this book?

    Answer: This book is written during ServiceNow’s New York Version release and shows some of the screenshots from the instance in Madrid release. As ServiceNow releases new versions, the snapshots might change.
  • Question: What will I learn at the end of this book?

    Answer: By the end of this book, you would be able to request a personal demo instance of ServiceNow and be able to administer and configure various IT process automation in ServiceNow.

Computers & Technology Editorial Review

**** The "Fundamentals of ServiceNow Administration and Scripting" book presents a mixed bag of experiences among readers. For many novices to the ServiceNow platform, the book serves as a valuable resource, simplifying complex concepts and providing a solid foundation for understanding the platform. Apart from enhancing their technical skills, numerous users express that it has boosted their confidence in navigating ServiceNow. Whether readers are completely new or looking to build on existing knowledge, the book is viewed as a recommended guide that demystifies the intricacies of ServiceNow. However, not all feedback is positive. Some readers found the book’s style and presentation to be problematic, highlighting issues with grammar and terminology that led to confusion. These critics struggled to grasp the material, finding it overly complicated and poorly articulated, which ultimately resulted in dissatisfaction and requests for refunds. The reception of this book therefore showcases a dichotomy between those who appreciate its instructional value and those who find it challenging due to language and clarity issues. **

Customer Reviews & Ratings

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Pros

  • Highly recommended for newcomers to ServiceNow.
  • Helps users understand complex concepts easily.
  • Boosts confidence in using the ServiceNow platform.

Cons

  • Some readers report poor grammar and confusing terminology.

Product Price History

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